Politique d’expédition
Shipping Policy
Order Processing All orders are processed within 1 to 2 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.
Shipping Method & Delivery Times We ship all orders via Colissimo with tracking. Estimated delivery times after dispatch:
- France: 2 to 4 business days
- Europe: 4 to 7 business days
Tracking Once your order has been shipped, you will receive a confirmation email with your Colissimo tracking number. You can track your package directly on the La Poste website.
Shipping Delays While we do our best to ensure timely delivery, occasional delays may occur due to carrier issues or customs. If your order has not arrived within the estimated timeframe, please contact us at contact@orthocloud.fr
Contact For any shipping related questions, please contact us at contact@orthocloud.fr — we respond within 24 hours on business days.
Traitement des commandes / Order Processing Toutes les commandes sont traitées sous 1 à 2 jours ouvrés après confirmation du paiement. Les commandes passées le week-end ou les jours fériés sont traitées le jour ouvré suivant.
All orders are processed within 1 to 2 business days after payment confirmation.
Délais de livraison / Delivery Times Nous expédions via Colissimo avec suivi. Délais estimés après expédition :
- France : 2 à 4 jours ouvrés
- Europe : 4 à 7 jours ouvrés
We ship via Colissimo with tracking :
- France: 2 to 4 business days
- Europe: 4 to 7 business days
Suivi / Tracking Un email de confirmation avec votre numéro de suivi Colissimo vous sera envoyé dès l'expédition.
A confirmation email with your Colissimo tracking number will be sent once your order is shipped.
Contact contact@orthocloud.fr — réponse sous 24h / response within 24 hours.